Twenty-plus years guiding high-volume restaurants, bars, beverage programs, and entertainment venues—with the calm, clarity, and presence that great hospitality demands.
Hospitality is more than service. It’s the art of making people feel seen, welcomed, and taken care of.
Tracy Wisse is a hospitality operations leader known for building strong teams, protecting the guest experience, and leading from the floor when the room is at its busiest.
Her career spans restaurants, craft breweries, cocktail programs, and large-scale entertainment venues across three major markets. She brings a rare balance of people-first leadership and disciplined operational control.
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The strongest operations are built by teams who know what excellence looks like—and feel trusted to deliver it.
TRACY WISSE
LEADERSHIP PHILOSOPHY
02 Experience
AUG 2025 — AUG 2026
Venue Manager
Smash Park • Westerville, Ohio
Led daily operations for a large-scale hospitality and entertainment venue, coaching a 100-person front-of-house team and directly managing nine bartenders.